PRIVACY POLICY

1. Description of Service

This Privacy Policy is intended to inform you about the information and data gathered by Jivanmukta LaB (“us”, “we”), how we store your information, the data we collect, and how your information may be used in compliance with the General Data Protection Regulation (GDPR).

Jivanmukta LaB values your privacy. We do not rent, sell, or share your personal information with third parties, except as described below. We may update this Privacy Policy from time to time, and if you are a registered Jivanmukta LaB user, we will attempt to notify you of any material changes via email. Otherwise, please check this website periodically for the latest updates.

Under the GDPR, you have the right to review, modify, or remove any personal information you have previously provided. You may contact us via email to request changes to your personal information. You may also update your personal information by logging into your Jivanmukta LaB account and updating your details.

2. Data Collection & Use

We only collect personal data that you choose to provide during your registration process. In order to use Jivanmukta LaB services, you may be required to provide us with:

  • Full Name
  • Full Address
  • Email Address
  • Phone Number
  • Billing information (processed by PayPal, we do not store or have access to your payment details)

All data is stored securely within the European Economic Area (EEA) or in compliance with regulations. You may choose not to provide certain information, but this may result in limited access to Jivanmuktalab services or specific features.

Your data will be retained for up to 30 days after your account is deleted. After this period, all your data will be permanently removed from our system.

3. Analytics

We may collect and store certain data about your interactions with the Jivanmukta LaB website and services, including:

  • Cookies
  • IP Addresses
  • Browser Type and Device Type
  • Location Data
  • Internet Service Provider (ISP) Information
  • Entry and Exit Pages
  • Operating System Data
  • Timestamp Information

Jivanmukta LaB uses this information solely to improve the quality of our services. If you choose to decline cookies through your browser settings, some service functionalities may be limited.

4. Email Notifications

When you register for Jivanmukta LaB services or purchase products from a vendor using our platform, your email will be added to our mailing list. You will receive:

  • Welcome and account-related information
  • Marketing emails related to Jivanmukta LaB services and products
  • Notifications about new features, updates, and security information

You may opt out of marketing emails at any time. However, if you opt out, you may not receive critical account updates, security alerts, or changes to our Terms and Conditions and Privacy Policy. If you forget your account credentials, you can request a password reset link via email.

5. Business Transitions

If Jivanmukta LaB undergoes a business transition such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transition, in compliance with GDPR regulations.

6. Security

We implement SSL encryption and other security measures to protect your data. However, while we strive to safeguard your information, we cannot guarantee complete protection against unauthorized access. We recommend that you use a strong password for your account and take necessary precautions to maintain your account security.

7. Changes to Our Privacy Policy

Any future changes to our Privacy Policy will be posted on this page. If significant changes are made, we will notify registered users via email.

8. Your Rights Under GDPR

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request the deletion of your personal data
  • Restrict or object to data processing
  • Receive a copy of your data in a structured, machine-readable format (data portability)
  • Withdraw consent for data processing at any time

To exercise these rights, please contact us at jivanmuktalab@jivanmuktalab.com.

9. Governing Law and Dispute Resolution

This Privacy Policy is governed by and construed in accordance with the laws of Portugal and the General Data Protection Regulation (EU) 2016/679 (GDPR). Any disputes arising from or related to this Privacy Policy shall be subject to the jurisdiction of the courts of Portugal.

Additionally, under GDPR, users also have the right to file complaints with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) if they believe their data protection rights have been violated. You may want to include:

Supervisory Authority
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD):
Website: www.cnpd.pt
Address: Av. D. Carlos I, 134 – 1.º, 1200-651 Lisbon, Portugal
Email: geral@cnpd.pt

10. Contact Information

If you have any questions or concerns about this policy or any Jivanmuktalab services, please contact us at: jivanmuktalab@jivanmuktalab.com